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Product Support

Compliance Copilot support.

Hit a bug, get a wrong TREC fact, or want a new tool? Reach the Ni Biashara compliance team directly.

Email support

Email admin@nibiashara.biz with the prompt you ran, the answer you got, and what you expected. Include screenshots if you have them.

Email admin@nibiashara.biz

Response time

First reply within 2 business days. Critical bugs (broken renewal math, factually wrong TREC penalty) are prioritized same day.

Authoritative source

For binding answers about your specific license, contact TREC directly at (512) 936-3000 or via the TREC website. Ni Biashara mirrors public TREC rules; we do not speak for TREC.

Status

App status mirrors the hosted app endpoint at https://compliance-copilot-chatgpt-app.netlify.app/healthz. If the endpoint returns ok and the ChatGPT app still misbehaves, email support with the transcript.

Effective 2026-05-20 · Ni Biashara LLC · admin@nibiashara.biz